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“WE RECOMMEND CHASE BECAUSE IT’S NOT JUST AN OFF-THE-SHELF CANNED PROGRAM THAT YOU NEED TO SPEND HOURS TRYING TO GET IT TO MEET YOUR SPECIFIC NEEDS. IT’S THERE ALREADY.”
 
– FORTUNE® 500 CLIENT USER
 
 
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Customer Care Quality Survey



1.   Our sales associates call on you on a regular basis and work well with you and your company.
 
2.   Precision associates are courteous and willing to help you.
 
3.   Precision associates are knowledgeable about the products they sell and stock.
 
4.   Your phone calls are answered promptly, and you are not left on hold without an explanation.
 
5.   Precision Industries stocking levels meet your requirements.
 
6.   You receive your shipments on time.
 
7.   Your shipments are accurate when received.
 
8.   Our invoices and packing slips are accurate and easy to read.
 
9.   Our after hours emergency service is easy to use and has immediate response.
 
10.   How is our response if there is an error or a problem?
 
11.   Precision's overall service is:
 
12.   Do you have any suggestions on how to improve the quality of our service to you?



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